Customer Centricity
VGO TEL prioritize the needs and satisfaction of our valued customers above everything else. We strive to provide exceptional customer care services that exceed expectations and create a positive experience for every individual we interact with.
Integrity
VGO TEL conduct ourselves with the utmost honesty, transparency, and ethical behavior. We are very much committed to maintaining the highest standards of integrity in our interactions with valued customers, colleagues, and stakeholders
Excellence
We continuously strive for excellence in all aspects of our customer care services. We are dedicated to delivering superior support, resolving issues efficiently, and providing personalized solutions that enhance the overall customer experience.
Empathy
We understand the challenges and concerns our customers face and approach every interaction with empathy and compassion. We listen actively, show understanding, and work towards finding the best possible solutions to meet their needs.
VGO TEL Customer Services
The service centers are all self-financed and have the capability to repair 95% of the faults in addition to servicing all cellular equipment. With manufacturers’ support, the company is now able for advance repairs of Mobile handsets. VGOTEL believes in offering prompt and effective technical support and services along with complete customer satisfaction.
Karachi Customer Care Center
Get in touch
Work and General Inquiries
+92 21 32222211
Working hours:
Monday – Saturday
10 am to 6 pm PST
Address
G-80 Ground Floor, Amma Tower M.A Jinnah Road Saddar Karachi.
Lahore Customer Care Center
Get in touch
Work and General Inquiries
+92 42 36400500
Working hours:
Monday – Saturday
10 am to 6 pm PST
Address
Office No. 29, 3rd Floor, Al Latif Center, Main Boulevard, Gulburg III, Lahore.
Sukkur Customer Care Center
Get in touch
Work and General Inquiries
+92 71 5616162
Working hours:
Monday – Saturday
10 am to 6 pm PST
Address
Shop No. 127, Glamour Shopping Mall, Clock Tower, Sukkur.
Rawalpindi Customer Care Center
Get in touch
Work and General Inquiries
+92 051 5910393
Working hours:
Monday – Saturday
10 am to 6 pm PST
Address
Shop No. 438, 4th Floor, Plot No. 63, Rania Mall, Bank Road, Cantt Rawalpindi
Multan Customer Care Center
Get in touch
Work and General Inquiries
+92 61 4512829
Working hours:
Monday – Saturday
10 am to 6 pm PST
Address
Shop No. 3, 1st Floor, Crystal Arcade, LMQ Road, Near Katchery Chowk Multan.
Hyderabad Customer Care Center
Get in touch
Work and General Inquiries
+92 22 2784367
Working hours:
Monday – Saturday
10 am to 6 pm PST
Address
MF-3 Mezzanine Floor, Rabi Center, Saddar Cantt, Hyderabad.